Terms and Conditions
Booking Terms and Conditions – Please confirm you have read and agree to the terms and conditions before continuing.
Summary of Terms:
Deposit – Only once a deposit has been paid is your booking secure. (Corporate Bookings, Deposits may not be needed)
Full Payment– The remainder of the balance must be paid before the event starts.
Cancellation – with the exception of the act of god or natural disaster your deposit is non refundable. If you cancel within 14 days of your booking part payment must be paid. We do chase these payments and through the small claims court if necessary.
Setting up and Packing away – (Due to health and safety laws) We require safe parking access to load and unload our vehicle, this must be well lit and free from any obstruction. If there is no onsite parking, the booker will be liable for all parking costs incurred for the duration of the booking.
Behaviour – The hirer agrees to provide adequate supervision of guests and will ensure that venue management adequately supervises customers and or staff on-site premises. Please note: Where the function may include guests under the age of 16 years, the client, (or parent) is responsible for the behaviour and safety of any minors attending the venue. The client will provide and maintain adequate adult supervision at all times. Starlight Party will not be liable for the supervision of minors. Unwarranted Abuse or threatening behaviour from the hirer, hirer’s guests, venue management or venue staff will not be tolerated and will result in the performance being terminated with no loss to the DJ or Starlight Party. The hirer agrees that compensation for any loss of or damage to performing DJ’s equipment, vehicle(s) or personal belongings caused by hirer’s guests, venue customers and or venue staff may be sought including any additional costs.
Winter Bookings – We by law have to follow the weather safety advice from the police and environment agency. If weather warnings are issued and it’s too dangerous to travel we may have to cancel your booking at short notice. We will only ever do this at the last resort, if we can not get to the venue, chances are your guests would not either. Please ensure our loading and unloading area is free of ice and snow, again health and safety laws will not allow our staff to load or unload equipment in dangerous conditions.
We are currently developing a brand new client portal. You will soon be able to make and ammend bookings, make payments, create playlists, add extra services to your booking.
We are aiming to have this rolled out in the coming months and we will be contacting clients with log in details. (All 2020 bookings will be part of this system)
Welcome to our Client Portal
Welcome to the Starlight Party Client Area Portal. You will have receieved your log in details via email and you now access your booking, add extras, make notes, make payments and even upload a playlist, even from spotify. (Please remember no more than 20 requests).
PLEASE NOTE THAT ONCE YOU LOG ON, YOU WILL BE TAKEN TO OUR CLIENT PARTNER PORTAL (DJFinder.com)